Off-Peak Ticket Restrictions
If you purchase an off-peak train ticket for travel Monday to Friday, there are certain restrictions on when you travel that you need to be aware of.
As a general rule, if you’re not sure, please call our Customer Services Team on 0845 026 4700 or speak to any member of staff who will be happy to assist you.
For guidance, off-peak tickets to London are available on the first service to arrive in London at or after 10am.
You can check if a particular service is deemed off-peak by looking for the non-shaded services on our timetables.
When travelling from central London on Monday to Friday, there are restrictions on northbound services during the evening peak between 1630 and 1901.
The map below is designed to help you familiarise yourself with these:
Travelling on an Off-Peak Day Return, Off-Peak Day Travelcard, Family Travelcard or DaySave
Your ticket is not valid for travel from Zone B (Central) to Zone D (Outer Urban) if the service departs from Moorgate, King’s Cross or St Pancras International (including pass-throughs) between 1630 and 1901 Monday to Friday.
The same restriction applies if you join a train in Zone C (Urban) that is a return journey from a station in Zone B to a station in Zone D.
Travelling on an Off-Peak (formerly Saver) ticket
Both outward and return portions of this ticket are not valid for journeys which depart Moorgate, Kings Cross or St Pancras International (including pass throughs) between 1730 and 1830 Monday to Friday.
These restrictions do not apply when the ticket covers:
- Any journey from Zone A (South)
- Journeys wholly within Zones A, B and C
- Journeys wholly within Zones C, D and E (Rural)
- Any journey to Zone E
- Any southbound journey
Please read the FAQs for more information.