London Kings Cross Train station information

Before you travel, find out what station facilities are available at your local First Capital Connect train station including ticket office opening hours, car parking, self service ticket machines and disabled access.

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London Kings Cross


Kings Cross Station
Euston Road
N1 9AL

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Alexandra Palace

Station Information

For rail information about London King's Cross train station, trains to / from London King's Cross, train times and London King's Cross timetables.

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London Kings Cross Station Ticketing

Service Details
Ticket collection Yes
Ticket machines Yes
Penalty fares Applicable Operators: First Capital Connect
Travel cards Zone 1

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London Kings Cross Station Facilities

Service Details
Webkiosk No
Wifi Yes
Showers Yes
Seated area

Available throughout the station.

Postbox No
Telephones usage type CardsAndCoins
Trolleys Yes
Station buffet Yes
Telephones Yes
First class lounge

Located

The East Coast First Class Lounge is located on the Western concourse next to the Travel Centre.

Tickets Accepted in East Coast First Class Lounge (tickets marked with an * require payment of a £5 supplement which can be purchased at the Travel Centre or at the time of booking your ticket online)

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the East Coast route
  • Any East Coast First Class packages
  • First Advance (routed EC/EC & connections)*
  • EC First Class Reader Offer (routed EC/EC & connections)*
  • EC First Class Flat Fare (routed EC/EC & connections)*
  • EC Rewards First Class Leisure Single (routed EC/EC & connections)*
  • EC Print @ Home First Class Upgrade voucher (routed EC/EC & connections)*
  • Inclusive Tour Tickets (eg. Superbreak)*
  • Weekend First*

 

Restricted tickets
All First Class tickets valid only on other train operators, including ScotRail Sleepers

Assistance dogs and other well behaved dogs on leads will be permitted in all East Coast First Class Lounges

Facilities

Toilets/Fax/Printer/Meeting Rooms, TV, newspapers

Refreshments

  • Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits.
  • Chargable: Food and Drink from the on board menu.

Wi-Fi

Available

Showers

Not available

Shops Yes
Atm machine Yes
Baby changing Yes
Tourist information office No
Bureau de change Yes
Impaired mobility set down Yes
National key toilets Yes
Impaired mobility set down note

There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.

Customer help points note

Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.

Ramp for train access Yes
Accessible public telephones Unavailable
Step free access coverage wholeStation
Accessible booking office counter No
Accessible ticket machines note

One East Coast machine inside the travel centre and one East Coast machine outside the travel centre and are DDA compliant.  There is a lowered ticket machine at this station.

Information cis Departure screens,Announcements,Arrival screens,
Accessible ticket machines Yes
Hearing loop Yes
Step free access note

There is level access to all platforms. Lifts provided between concourse & Mezzanine and London Underground ticket hall.

Customer help points Yes
Accessible taxis note

Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.

Accessible taxis Unavailable

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London Kings Cross Station Interchange

Service Details
Taxi rank notes

The taxi rank is situated on Pancras Road just outside of the station.

Taxirank Yes
Metro services Yes
Airport Yes
Bus services Yes
Bus services notes

There are bus stops in streets surrounding the station on Euston Rd and York Way.  All Transport for London buses are accessible by step free access

More information about Transport for London buses can be found here

All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website here

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