Performance

Performance


Performance information for First Capital Connect for the last period can be downloaded below. This information is updated on a four-weekly basis and gives a breakdown of how our train services have been running, both over the previous four weeks and over the previous twelve months.

We aim to get every train on time and are committed to improving performance every day. We have targets set out below, however we are aiming for 100% and not simply to exceed our targets.

We are committed to letting customers know how we are performing, both operationally and from a customer service perspective.

For full details please click here


Overall performance for Great Northern route

% of planned train service that was less than 5 minutes late at final destination

1 - 27 Apr 13 87.9%
3 - 31 Mar 13 86.5%
3 Feb - 2 Mar 13 82.8%
6 Jan - 2 Feb 13 82.2%
9 Dec 12 - 5 Jan 13 80.2%
11 Nov - 8 Dec 12 87.5%
14 Oct - 10 Nov 12 87.2%
16 Sep - 13 Oct 12 92.7%

Previous weeks for Great Northern route


Overall performance for Thameslink route

% of planned train service that was less than 5 minutes late at final destination

1 - 27 Apr 13 91.1%
3 - 31 Mar 13 88.1%
3 Feb - 2 Mar 13 85.0%
6 Jan - 2 Feb 13 80.1%
9 Dec 12 - 5 Jan 13 84.9%
11 Nov - 8 Dec 12 82.8%
14 Oct - 10 Nov 12 88.4%
16 Sep - 13 Oct 12 92.0%

Previous weeks for Thameslink route


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