Station Information
For rail information about Welwyn Garden City train station, trains to / from Welwyn Garden City, train times and Welwyn Garden City timetables.
Live Station Information
Welwyn Garden City Station Passenger services
| Service | Details |
| Ticket office hours | Sunday 07:30 - 19:00 Monday to friday 06:00 - 20:00 Saturday 07:00 - 19:30 |
| Staffing | Monday to sunday open 24 hours |
| Customer services number | 0845 026 4700 |
| Left luggage | No |
| Lost property | Yes |
| Lost property note | Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. |
Welwyn Garden City Station Ticketing
| Service | Details |
| Central reservation | No |
| Ticket machines | Yes |
| Ticket machines note | There is a ticket machine which accepts cash & credit/debit cards which is approximately 7 feet in height and are blue in colour with a silver front and has the word TICKETS on the front located in the foyer to the Howard Centre leading to the platforms. In addition there is one credit/debit card only machine approximately 4 feet in height, blue in colour and has the logo FASTTICKETS above it located next to the booking office counter. |
Welwyn Garden City Station facilities
| Service | Details |
| First class lounge | No |
| Seated area | Yes |
| Waiting room | Yes |
| Waiting room note | Waiting rooms available on each platform. |
| Women only waiting room | No |
| Trolleys | No |
| Station buffet | Yes |
| Showers | No |
| Telephones | Yes |
| Telephones note | CardsAndCoins |
| Postbox | No |
| Tourist information office | No |
| Atm machine | No |
| Bureau de change | No |
| Shops | No |
| Wifi | No |
| Webkiosk | No |
| Toilets | Yes |
| Baby changing | No |
| Customer help points | No |
| Customer help points note | no |
| Hearing loop | Yes |
| Accessible ticket machines | No |
| Accessible booking office counter | Yes |
| Accessible booking office counter note |
|
| Ramp for train access | Yes |
| Accessible taxis | No |
| Accessible public telephones | No |
| National key toilets | No |
| Step free access note | step free access to Booking Office, located in Howard Centre and lift service down to platforms. |
| Step free access coverage | WholeStation |
| Impaired mobility set down | Yes |
| Disabled parking | No |
| Accessible car park equipment | No |
| Wheel chairs available | No |
Interchange
| Service | Details |
| Taxirank | Yes |
| Taxi rank notes | Located at the front of the Howard Centre |
| Bus services | Yes |
| Bus services notes | ‘Arriva' operates a network of daily, frequent bus routes around Welwyn and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk Other bus operators in Welwyn include: Uno and Centrebus. For details: www.unobus.info and www.centrebus.co.uk Buy a Welwyn PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info The Bus Station is located to the right hand side of the Howard Centre. |
| Metro services | No |
| Airport | No |
| Port | No |
| Car hire | No |
| Cycle hire | No |


