Station Information
For rail information about Alexandra Palace train station, trains to/from Alexandra Palace, train times and Alexandra Palace timetables.
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Alexandra Palace Station Passenger services
| Service | Details |
| Ticket office hours | Sunday Unavailable Monday to friday 06:15 - 12:40 , 15:30 - 19:00 Saturday 09:00 - 15:25 |
| Staffing | Monday to friday 06:00 - 13:00 , 15:15 - 19:20 Saturday 08:45 - 15:45 Sunday Unavailable |
| Customer services number | 0845 026 4700 |
| Left luggage | No |
| Lost property | Yes |
| Lost property note | Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. |
Return to top of pageAlexandra Palace Station Ticketing
| Service | Details |
| Central reservation | No |
| Ticket machines | Yes |
| Ticket machines note | Located between the booking office entrance and the footbridge across the railway lines. The ticket machine is blue in colour with a silver front and has the word TICKETS on the front and accepts cash & credit/debit cards. |
Return to top of pageAlexandra Palace Station facilities
| Service | Details |
| First class lounge | No |
| Seated area | Yes |
| Waiting room | No |
| Women only waiting room | No |
| Trolleys | No |
| Station buffet | Yes |
| Showers | No |
| Telephones | Yes |
| Telephones note | CardsAndCoins |
| Postbox | No |
| Tourist information office | No |
| Atm machine | No |
| Bureau de change | No |
| Shops | Yes |
| Wifi | No |
| Webkiosk | No |
| Toilets | No |
| Baby changing | No |
| Customer help points note | These are available on both the London and North bound platforms. |
| Hearing loop | Yes |
| Accessible ticket machines | No |
| Accessible booking office counter | No |
| Accessible booking office counter note | Discretion is shown and assistance is provided where appropriate |
| Ramp for train access | No |
| Accessible taxis | No |
| Accessible public telephones | No |
| National key toilets | No |
| Step free access note | The Booking Office is accessible from the street. |
| Step free access coverage | PartialStation |
| Impaired mobility set down | No |
| Disabled parking | No |
| Accessible car park equipment | No |
| Wheel chairs available | No |
Return to top of pageInterchange
| Service | Details |
| Taxi rank notes | Taxi office located in Booking Hall area. |
| Bus services | Yes |
| Bus services notes | Bus stops are located outside the station in Buckingham Road, or over the walkway on Bedford Road. |
| Metro services | No |
| Airport | No |
| Port | No |
| Car hire | No |
| Cycle hire | No |
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