Make the most of your business trip and plan your meeting when traveling with First Capital Connect. With direct services running regularly through 5 central London stations and great connections to St. Pancras International, Gatwick & Luton Airports, getting to your all important meeting is easy.

Tuesday, 9th February 2010, 12:49

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Customer information - updated: Monday 8 February 2010, 17:15

Thameslink services / discount & refund details
In recognition of the disruption and the inconvenience caused for Thameslink customers, we have announced further discounts and refunds on top of our compensation scheme Delay Repay.

Thameslink Discount & Refund Scheme

We are operating the published December-May timetable and first class has been reintroduced.

Service information: How the service is now running and background information.

Thameslink Customer Discount Offer and Refund Scheme

Following the disruption to services on the Thameslink route affected season ticket holders are being offered discounted tickets and refunds. This is in addition to the delay-repay compensation scheme which can be used when a service has been delayed by 30 minutes or more.

Summary of offer
Annual season ticket holders: Will be entitled to claim either a 5% discount off their next purchase (equivalent to over 2 weeks free travel) or tickets for 10 days free travel.

Monthly season ticket holders: Will be entitled to claim either a 50% discount off their next monthly card following the start of the scheme (equivalent to 2 weeks free travel) or tickets for 10 days free travel.

Weekly ticket holders:
- with four weeks of tickets during the period: Will be entitled to claim tickets for 5 days free travel.
- with eight or more tickets during the period will be entitled to claim ticket for 10 days free travel.

First Class ticket holders: Will additionally be entitled to claim for a refund of the difference between First Class and standard fare for the period 12 November 2009 to 23 January 2010 when First Class accommodation was declassified.

Please note: Discounts will be available when buying at First Capital Connect stations and online from the FCC website. Where tickets are purchased at non-First Capital Connect Thameslink outlets we will only be able to offer free tickets.

Please retain old tickets or proof of purchase in order to validate claims.

Find out more and make your claim at www.firstcapitalconnect.co.uk/discount

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Connections

With the commercial world moving faster and faster, make your travel connections as quick and easy as possible. First Capital Connect's services run regularly through five central London stations including St Pancras International. Off to the airport? Find out how to get to Gatwick and Luton by train, book an airport lounge, or book an airport hotel.

Airport travel

With fast, frequent, direct trains from Luton Airport Parkway station to London in around 35 minutes, First Capital Connect is your flexible way to London and the City. Regular shuttle buses from Bay 1 at the main entrance of the airport go to Luton Airport Parkway station for trains to St Pancras International, Farringdon, City Thameslink, Blackfriars, London Bridge and Gatwick Airport.
Buy train tickets to the airport

We have teamed up with LateRooms.com to bring you the best hotel deals across our network, ideal for your next business trip.

With our through fares to Europe, pay one fare to travel between the likes of Peterborough and Paris, Bedford and Brussels, or Luton and Lille.

Travelling to and from Luton Airport and London? Then why not snap up one of our bargain fares today and skip the queues by printing your ticket at home.

Did you know that taking the train once a week on a return journey between Bedford and Gatwick saves over 1.7 tonnes of CO₂ over a year compared to driving? That’s the same amount of CO₂ as is emitted by the electricity used to power a computer for 8 years. Learn more.